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First class Customer Experience (CX) and User Experience (UX) with HubSpot

Deliver outstanding experiences to your customers. HubSpot, together with third-party integrations, enable seamless digital CX, improving processes and lowering costs.

BEE can help you maximise the impact of HubSpot and increase performance in all areas, ensuring a valuable return on investment. As an experienced and long-standing HubSpot Diamond Partner, we currenlty manage  +70 HubSpot portals in 7 focus industries.

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HubSpot implementations per year
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HubSpot integration projects per year
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Certifications
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New active HubSpot customers per year
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Outstanding customer experience (CX) and user experience (UX) through industry focus

It takes a holistic view of your processes and expert industry knowledge to achieve an exceptional CX/UX using HubSpot while seamlessly integrating the software into your existing tech stack.

Maximise your HubSpot investment by reducing costs and increasing performance

Often, a standard HubSpot implementation is not enough to comprehensively analyse and sustainably implement marketing, sales and service processes.  To reduce costs and achieve higher, measurable performance, processes must seamlessly integrate to leverage the full potential of all Hubs.

What challenge would you like to solve?

Lack of knowledge and resources

Your team has theoretical knowledge but lacks practical know-how on how to map processes across all HubSpot Hubs, and there are too few experienced experts to implement them sustainably.

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Interrupted CX/UX

You have a complex tech stack and need more insights on HubSpot implementation, migration, integrations as well as digitisation of processes for a seamless Customer and User Experience (CX/UX).

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High costs and poor performance

Poor data quality prevents you from further expanding HubSpot. Reporting is not valid, marketing, sales, and customer service are using HubSpot less and less, and costs are rising while performance is declining.

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We can help you concretely

With expert knowledge in 7 focus industries and experienced HubSpot Consultants and Specialists, we can help HubSpot Professional and Enterprise customers maximise their HubSpot investment and achieve outstanding customer experience (CX) and user experience (UX). At the same time, costs go down. We solve challenges in the following areas:

User Adoption

Your team enjoys working with HubSpot and HubSpot is used throughout the organisation.

HubSpot Power Users know the scope of all HubSpot Hubs and can implement the daily requirements in HubSpot through enablement, training coaching and support.

We achieve this through Hub Introductions, Customised Training and Onboarding, Training on the Job, User Support and regular Performance Check-in Meetings with your team.

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First-class CX and UX

With our CX Audit Services, a Tech Integration Audit, Feasibility Analysis, a Tech Landscape Map, and building an MVP on HubSpot for one or more Hubs, we help you make a faster decision to use another Hub or upgrade to HubSpot Enterprise.

Through seamless integrations of third-party tools and systems, we increase your teams' productivity while reducing costs.

Our roadmap to automation uncovers potentials that lead to more efficiency and cost savings with the help of a mapping with HubSpot features.

HubSpot Competence Center

Implement a HubSpot Competence Center for a first-class UX of your HubSpot users.

In a Data Quality Audit, we look at data quality, structure, availability and tracking, resulting in new data policies, and manual and automated processes that we implement together with you. By integrating third party tools, we facilitate manual work for a consistently high data quality to permanently reduce your costs and optimise the UX.

By proactively monitoring your HubSpot instance (CRM, CMS, Operations), we ensure that necessary adjustments are made promptly based on changing HubSpot features.

competence center

What would you like to implement?

If  you're seeking solutions to the challenges listed below, our fixed price, retainer or with hourly packages are guaranteed to help. 

AUTOMATION

Data-based decisions

DATA

High data quality

REPORTING

Data-based decisions

CRM

HubSpot CRM is core CRM

SALES

More efficiency in sales

MARKETING

More efficiency in sales

SERVICE

Loyal customers

WEBSITE & CMS

Outstanding websites

Outstanding websites

We have experience integrating and migrating the following third-party tools with all Hubs.

  • HubSpot CRM
  • HubSpot Sales
  • HubSpot Marketing
  • HubSpot Service
  • HubSpot CMS
  • HubSpot Analytics

Hubspot-Sale

 

HubSpot Leads

HubSpot Video

Hubspot-Service

 

Hubspot-CMS

 

HubSpot Analytics

Cooperation with BEE

We have implemented a lean process to bring you value from the first contact. After all, our mission is to lead by example through exceptional CX.

01

Get to know

Can we help you, and do we fit together? We have a common understanding of whether and where BEE can bring benefits.

02

Scoping

We get to know your company, your market, your goals. In a free work session, we determine what you want to achieve in which area and what resources you can contribute. Afterwards you will receive an offer.

03

Kick-off

BEE assembles an expert team and arranges the first meeting with you. We define the goals and responsibilities together and create the roadmap with OKRs, milestones and concrete tasks for the first sprint. In addition, we implement a performance review.

Audit Services

Audit Services

Implementation Services

Case Studies

With cross-industry experience from many HubSpot CX/UX projects, we inspire our customers to turn every challenge into an opportunity. And every opportunity into growth. Our services and all digital solutions for marketing, sales and service are designed to drive performance and strengthen growth - with an exceptional digital customer experience (CX).

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In den intensiven Workshops, in denen die Grundlagen und die ersten Details für den Gameplan erarbeitet wurden, haben uns sowohl die guten Ideen von BEE, als auch deren kritische Betrachtungsweise und Inputs wirklich geholfen. Was mir besonders gut gefiel: Ben Klein hat sich mit unseren Vorstellungen ernsthaft auseinandergesetzt, aber auch konstruktive Gegenvorschläge und Optimierungen aufgezeigt, mit denen sich das beste Ergebnis erreichen lässt. Innerhalb kurzer Zeit folgten dann gute Erstentwürfe für unsere Website und die neuen Seiten wurden strukturiert und sehr zügig umgesetzt.

Das BEE Team ist sehr freundlich, technisch sehr versiert und immer hilfsbereit. Die Zusammenarbeit hat richtig Spass gemacht. Ebenso begeistert sind wir von HubSpot. Die Software ist sehr intuitiv zu bedienen und das Handling unserer Kundenkommunikation läuft damit effizient und hoch professionell.

"

Ferdinand Peter
Autowelt Schweiz AG

"

We were looking for a hubspot agency with a hands-on mentality and definetly found it with BEE. Martin is very experienced and helped us set up everything in a record-time. Will will continue to work with them for the future development and are looking forward to!

"

Giles Magnin
esurance.ch

"

We wanted to set up our HubSpot application professionally in order to make maximize the utility of our CRM. BEE offered us exactly the services necessary to achieve this goal quickly and effectively in a lean fashion. BEE is a sympathetic sparring partner at eye level, who focuses on the essentials from conception to implementation. If you are really determined to scale your Marketing & Sales with HubSpot, BEE is the right partner for you.

"

Ralph Hartmeier
GETKICKBOX powered by Swisscom Digital

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Wir hatten HubSpot bereits im Einsatz, wussten jedoch, dass wir unsere Visibilität noch deutlich steigern können. Dafür haben wir einen kompetenten Partner gesucht. BEE hat uns mit fundiertem Fachwissen unserer Branche und einem sehr strukturierten Vorgehen überzeugt. Wir haben unseren organischen Traffic innerhalb von 12 Monaten um 25% gesteigert! BEE hat uns als Sparringspartner in Consulting und Umsetzung wirkungsvoll – und sympathisch – unterstützt. Heute nutzen wir HubSpot deutlich intensiver und effektiver.

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Uwe Bornemann
Tecan AG

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BEE ist ein großartiger Partner für Inbound- und HubSpot-Dienstleistungen. Das Team ist sehr sachkundig, qualifiziert und unkompliziert in der Zusammenarbeit. Sie sind bei der Umsetzung der Geschäftsziele flexibel und passen sich an diese sowie an die Kundenwünsche an. Ich würde BEE jedem, der solche Dienstleistungen sucht, wärmstens empfehlen.

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Monika Wisser
Konzepthaus Web Solutions GmbH

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BEE ist seit vielen Jahren unser Partner, der uns immer wieder neue Wege für produktive Kampagnen aufzeigt und uns mit innovativen Konzeptideen inspiriert. Den Aufbau unserer neuen Website und die HubSpot Implementierung haben wir mit BEE stringent und erfolgreich durchgeführt. Auch bei der Leadgenerierung können wir uns auf die Unterstützung von BEE verlassen. Das Ergebnis sind neue kreative Kampagnen, eine bessere Sichtbarkeit im Netz durch Inbound Marketing, eine höhere Bekanntheit als Marke, frische Ideen für Featured Content und neue Leads. Das talentierte BEE Team steht uns jederzeit tatkräftig zur Seite!

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Anna Suder
Netrics AG

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Bei unserem Relaunch unseres Digitalen Marketings mit Hubspot ist BEE der professionelle Partner, den wir gesucht haben. Pragmatisch mit dem Blick auf das Wesentliche konnten wir mit BEE in Rekordzeit zu deutlich messbaren, verbesserten Resultaten bringen. Besonders schätze ich persönlich die kombinierte Fach- und Branchenkenntnis des BEE Teams, das deutlich über reines "Mitdenken" hinausgeht, sondern uns jederzeit als Benchmark und Sparring dient. Die erfolgsorientierte Zusammenarbeit richtet sich jederzeit an klar definierten Zielgrössen und ist transparent messbar. Ein weiterer Vorteil von BEE: Als IT Unternehmen lieben wir es, zahlreiche Dinge auch in Hubspot selber zu realisieren und gemeinsam mit BEE in die Strategie einzubinden und in der Ausführung zu koordinieren - BEE unterstützt dieses agile, partizipative Modell geradezu mustergültig.

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Urs Wermelinger
Cycl AG

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I work a lot with innovative startups and unfortunately, the European state of marketing & sales is often behind the most innovative players in the market. With BEE it's different in many ways. These guys know the newest possibilities to generate more qualified leads and increase the efficiency of the marketing funnel. They do that not only by leveraging their vast knowledge and the newest tools but also by aligning marketing and sales together and drive decision making based on data in an agile fashion. For scale-ups but also for enterprise level companies, BEE is my digital marketing partner of choice if it comes to Hubspot automation and innovative marketing tactics.

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Manuel Hartmann
SalesPlaybook

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Zusammen mit BEE haben wir die HubSpot Implementierung sowie weitere entsprechende Inbound Massnahmen erfolgreich umgesetzt. Das Team von BEE hat uns stets tatkräftig und kompetent mit ihrem Fachwissen unterstützt, völlig egal wo bei uns der Schuh drückte. Geschätzt haben wir dabei insbesondere die unkomplizierte und persönliche Zusammenarbeit. Wer also auf der Suche nach einem top Partner für erfolgreiches Inbound Marketing ist, macht bei der BEE sicherlich nichts falsch!

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Michael Schibli
Process Partner AG

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Zielgerichtete, effiziente, sowie qualitativ hochwertige Beratung und Begleitung durch den Umstellungsprozess auf Hubspot. Danke BEE!

"

Julian Leudesdorff
SUSI&James GmbH

BEE makes happy

BEE paves the way: to more visibility, more success, more growth. We often start by clearly identifying our clients' potential and positioning, and with an unobstructed view of where they are - and where they want to go. We actively support them on this path.

Outstanding results through industry focus

Through successful HubSpot projects in these industries, we know the challenges of the companies very well.

We have developed complete solutions on HubSpot to transform marketing, sales and service - and to map the entire customer digital journey with the help of HubSpot.

  • IT service provider
  • Manufacturing
  • SaaS Company
  • Consulting
  • Personnel service provider
  • Banks & Insurances
  • Software Provider

Challenges:

Conventional sales strategies no longer work. Rapid digitisation, increased competition, and the social changes of recent years are presenting IT service providers with new challenges.

Solutions:

IT service providers must stand out with a modern, fresh design and a good user experience (UX). The focus is on lead generation and an entry page where the positioning is immediately recognisable.

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Results:
+40% visibility
+818% inbound leads
-92% CAC (acquisition cost)

 

View Case

 

When we relaunched our digital marketing with HubSpot, BEE was the professional partner we were looking for. Pragmatic with an eye on the essentials, we were able to achieve clearly measurable, improved results in record time with BEE.

Urs Wermelinger, VP Marketing & Partner, CYCL AG

Challenges:

In recent years, customers' information behaviour and interaction with companies have changed permanently. Classic sales activities are increasingly losing efficiency and need to be moreble for digital channels.

Solutions:

Manufacturers have to address various stakeholders with their websites and clearly communicate their differentiating positioning - in text and images. The focus is on lead generation and clear UX to guide visitors through the website in a targeted manner.

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Results:
+22% growth in 12 months
+31% revenue from existing customers
+8 NPS (Net Promoter Score)

 

View Case

 

Looking back, only good impressions remain. Wherever we show our new website, we get great feedback - the appealing design combined with well-structured content convinces all along the line.

Thomas Haller, Sales Manager, EICHENBERGER GEWINDE AG

Challenges:

Continuous demand generation, ongoing momentum, and the simultaneous implementation of scalable processes: The way SaaS companies address these challenges will significantly determine their success. This is where the leaders differ from the laggards.

Solutions:

SaaS companies need to position themselves very clearly and implement simple buyers' journeys in order to differentiate themselves. The focus is on the product, the value proposition, and maximising the conversion rate.

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Results:
+1020% Landing Page Conversion
+66% MQL to SQL Conversion
-90 days for a new GTM strategy.

 

View Case

 

With the help and direction from BEE, we successfully implemented a data-driven lead scoring system customised to our needs. Our sales teams now know exactly which leads to touch, and we realised stunning efficiency wins and conversion rate improvement.

Joël L. Capt, BEEKEEPER.IO

Challenges:

In order to benefit from the increased demand in management consulting, consultants need to enter the market with a clear positioning and a unique customer experience.

Solutions:

Consulting companies need to stand out with a modern and fresh design and a good user experience (UX). The focus is on lead generation and attracting talent.

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Results:

4x more qualified inquiries
-14h labor savings due to automations
+8 Net Promoter Score

 

View Case

 

Thanks to BEE's great understanding of our market and services, there was no need for long discussions and explanations. The BEE.GAMEPLAN is the essence of how to achieve the goals we have set for the future.

Pascal Schmid, CEO, Netrics AG

Challenges:

Traditional recruitment and sales strategies no longer work. Rapid digitisation, increasing competition, and the social changes of recent years are creating new challenges for personnel service providers.

Solutions:

Personnel service providers need to stand out not only through clear and sharp positioning, but also through modern design and an intuitive user experience (UX). The focus is on lead generation from customers, but also talents.

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Results:

4x more leads within 6 months
-55% CAC (acquisition cost)
30 days for HubSpot implementation and launch of first lead campaign.

 

View Case

 

BEE understood our concerns right from the start and looked after us with commitment. The team's commitment is as outstanding as the result. Through a strategically planned roadmap, we were able to achieve quick wins that motivate us to do more.

Thomas Lang, SFOUR Consulting AG

Challenges:
The rapid development of FinTech, strict regulations and the societal changes of recent years are presenting banks with new challenges.

Banks and insurance companies can no longer rest on their brand and brand awareness.

Solutions:
Banks and insurance companies need to develop efficient digital strategies for lead generation and ensure an end-to-end digital customer experience (CX). We help identify and implement a PoC to achieve exceptional CX.


 

 

Results:
Implementation PoC within 90 days
+37% more leads
8+ NPS in 180 days

 

View Case

We wanted to achieve efficient data management through meaningful marketing automation. The processes were to be significantly simplified and our lead data was to be successfully converted into leads. There has been a constructive relationship with BEE as an agency for many years and I have already carried out several successful projects with Ben Klein. Due to the great trust, we were able to work together without hesitation, despite the high demands that a bank makes. The result: we now have a highly efficient CRM for data management, the follow-up processes are automated - and conversion is massively successful. It doesn't get any better than that.

Roger Feller, Raiffeisen Bank

Challenges:
Software provicers need to bring their products to market faster and faster.

Rapid digitisation, increasing competition, lack of systematisation and inefficient use of resources pose new challenges for software vendors and channel partners.

Solutions:
By providing knowledge, strategy templates and campaign frameworks to channel partners, we help generate leads quickly and efficiently to continuously reach new customers and markets.

Results:
+ 818% more inbound leads
2x more leads also own campaigns
100% more efficiency

 

View Case

The clear goal was to achieve more visibility and generate more traffic. In addition, we want to be even more flexible in the digital area in the future. As a leading Swiss Atlassian Platinum Solution Partner, we know that a high partner status requires a high level of expertise. Since BEE is a Diamond HubSpot Partner, there was an initial basic trust and also the price-performance ratio sounded very interesting to us. Our high expectations were met in the cooperation. You feel understood and in good hands, which is why I can gladly recommend working with BEE.

Annina Streuli, Bitvoodoo

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